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01

How can I contact your customer service team?

You may contact customer service via email at jascartel.info@gmail.com

03

Do you offer refunds?

NO REFUNDS - all sales are FINAL

05

I haven't received my order confirmation, what should I do ?

Please, double check your cart to make sure you have successfully checked out.

02

How long is the turnaround response once I email customer service ?

Please allow 24-48 hours before receiving a response from our team

04

Can I make adjustments  to my order after its been placed ?

Yes, you may make adjustments. Please keep in mind that all packages will be shipped in the order they're received.

06

What days do you ship off orders ?

We ship on Tuesdays & Saturdays

FAQ

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